For people who are trying to use their coupons for MyPicTales and are having trouble, don't give up! I spoke with Wendy from their support team and she contacted the dealist. She said for some reason my name was not on the list sent to them of coupon buyers. But everything is worked out now. So, if you contact MyPicTales support team and ask for Wendy, she will probably assume the same thing happened with you. k thanks bye.